Public Safety and Commercial LMR Systems Support, Powered By SitePortal®

SitePortal® - High Performance, Public Safety Grade Remote Diagnostics, Monitoring & Management:

• Diagnostics, Deep Analytics, and Unique Drivers Leveraging Vendor Knowledge Set SitePortal® Apart From Other Simpler, Generic Monitoring Solutions And Make It the Sharp Tool Your System Needs.

A failure of your wireless communications system can have devastating consequences, resulting in millions of dollars in losses per minute, disruptions to critical operations, or even putting lives at risk. SitePortal is designed to prevent such failures, leveraging its unique diagnostics and machine learning capabilities to identify potential issues before they escalate into full-blown problems. With over two decades of experience serving some of the largest communications systems owners and providers, SitePortal delivers comprehensive diagnostics, monitoring, management, and expert engineering support to maximize uptime, quickly pinpoint problems, and expedite their resolution.

Unlike generic solutions and repurposed IT monitoring tools, SitePortal's real-time analytics, multi-mode notifications, detailed graphical displays of critical parameters, and proactive support tailored to mission-critical systems provide unparalleled reliability.

SitePortal covers a wide range of wireless communications systems, including public safety and commercial land mobile radio, cellular networks, distributed antenna systems, Wi-Fi, and satellite systems, offering a depth and breadth of coverage that other solutions cannot match. Our API access provides unlimited customization options for dashboards and reporting, as well as industry-standard integration with other software systems.

• “If it weren’t for SitePortal the whole radio system would have gone down.”
  Said by the Radio Systems Manager of one of our long time Public Safety customer’s, whose police, fire, EMS and OEM shared services P25 radio system protects millions of people, said after SitePortal® called him after hours to report multiple failures at a prime site.

SitePortal® is a Vendor-neutral, 24/7 Virtual Technician That Supports the Largest Communications Systems and Component Vendors, Helping Your Team Get the Job Done Efficiently.

SitePortal®'s unique, custom-built drivers are designed in close collaboration with leading equipment manufacturers, offering a level of sophistication that goes far beyond the basic SNMP and modbus alarm collection simpler monitoring programs provide. For instance, when a Silent Transmitter Alarm is triggered, SitePortal® not only immediately alerts you to the issue but also provides detailed guidance on what it means and the recommended course of action, including a telling you the transmitter module needs to be replaced and how to further troubleshoot the problem. This level of support and guidance is crucial for resolving issues quickly, ideally with a single touch or truck roll, which is especially important for remote, costly or hard-to-reach locations.

SitePortal®’s built-in Documentation Management System and Logging provides your support teams with fast access to the resources they need including one-line drawing, network diagrams, troubleshooting guides, alarm explanations, as-built, manuals, site logs and much more. SitePortal® empowers them to resolve issues efficiently, reducing downtime and operational costs. With SitePortal®, your team can focus on resolving problems, rather than searching for information, thereby minimizing the time spent on maintenance and maximizing the time spent on critical tasks.

• “Our radio system is in much better shape since we moved to SitePortal®.”
  Said by the Radio System Manager of a major multi-state transportation customer. They analyzed the Return on Investment (ROI) of their SitePortal® system and found that it paid for itself in 18 months, providing significant operational cost savings over their previous solutions. As is common for new SitePortal® customers, it also identified in the first few months system wide pre-failure problems including degraded battery performance, HVAC, emergency power, interference, network connectivity, and other critical issues.

SitePortal® Finds a Failing P25 Control Channel Repeater Power Output Problem Seriously Affecting System Coverage

Some Examples of What We Monitor
We go far beyond traditional alarm collectors to provide detailed, device-specific monitoring across:

C Squared Has a Deep Bench of Experienced Subject Matter Experts At Your Service

Engineering-Driven RF Services
With decades of RF and system engineering experience, our team delivers:

• Coverage testing (in-building & drive testing)
• Code compliance system design
• Interference detection and resolution
• Installation, commissioning, and system upgrades
• Third-party reviews and system diagnostics
• oDAS, iDAS, satellite, and Wi-Fi optimization

We specialize in identifying what others miss—solving coverage issues, improving site performance, and ensuring code compliance with minimal disruption and cost.

Exclusive Hardware Solutions – Built for Public Safety
We design and manufacture U.S.-made, purpose-built monitoring hardware including:

• SiteGate™ – Communications firewall and server
• SiteWatch™ – Rugged, flexible data acquisition modules
• SiteProbe™ – Subscriber experience analysis tool for cellular networks

Try SitePortal® for Free

Let us show you the SitePortal® difference with a no-cost evaluation of your current infrastructure:

• Free SitePortal® demo at two of your problem sites
• Free expert analysis to uncover blind spots
• Free review of your current monitoring plan and system coverage

Trusted by the Largest Public Safety Agencies and Commercial Providers
C Squared Systems’ Public Safety products and services are currently protecting and serving millions of people throughout the world, by supporting the communications systems and venues of top-tier national, state, county, and local agencies. For decades, we’ve been trusted by these customers as a critical partner, helping them ensure their communications systems are reliable, minimize downtime, and swiftly resolve critical issues when every second counts. By partnering with us, our customers can not only save time and reduce operating costs, but also enjoy significant overall cost savings, allowing them to allocate resources more effectively and better serve their communities.